Delivery times vary based on location and order size. Generally, we aim to dispatch orders within 24 hours. You will receive tracking information to monitor your shipment.

We strive to ensure your satisfaction with every order. If there is an issue with your flowers, please contact us within 48 hours of delivery. Our team will work with you to resolve any concerns.

You can reach us through the contact form on our website. Alternatively, you ca n email us directly at support@freeda.co.nz. We aim to respond to all inquiries within one business day.

Freeda operates from our central warehouse located in New Zealand. We source our flowers from various international nurseries to ensure quality. For more details, please refer to our website.

Freeda is a dedicated platform for authorised florists, providing access to unique flowers and materials. Our aim is to support our florist partners with high-quality products and expert advice that allows you to bring more exciting and specialist varieties to your customers with confidence.

Our exclusive Clearance Auction allows partnering florists to bid on overstocked deliveries. This initiative offers the best rates for high-quality flowers. It's a unique opportunity to enhance your inventory at a fraction of the cost.

No, Freeda is working with specialist growers in NZ and overseas to provide a direct line of supply to florists for high-quality blooms, ensuring quality and consistency of supply every time.

Of course! Freeda will be providing a service of high-quality, curated products from all over NZ and the world combining our expertise and making it easier for top-florists to get the best products and the widest range of exotic flowers available to them, complementing the stems already available through your trusted sources.

Our goal is to provide florists with superior quality and value through smarter sourcing and expertly crafted growing plans. By applying our generations of expertise, we aim to offer florists a more sustainable and reliable channel for procuring the highest-quality blooms, perfect for creating stunning displays and bouquets.

At Freeda, we work closely with both local and international growers to plan production more effectively, ensuring that we can provide florists with consistent, top-quality blooms all year round. By developing tailored growing plans and applying our expertise in sourcing, we can continuously introduce new flower varieties that aren’t available elsewhere in New Zealand. This innovative approach allows us to offer fresh and unique flowers while maintaining more stable and predictable pricing for our florists.

Our commitment to building long-term partnerships with growers also helps us mitigate supply issues, ensuring that you receive a reliable flow of flowers for your displays and bouquets, even during peak seasons.